Frequently Asked Questions
Frequently Asked Questions
Planning your trip to Virgin Gorda, Tortola, Beef Island (EIS) or St. Thomas and not sure how Speedy’s works? On this page you’ll find clear answers about our BVI ferry routes, Beef Island–Virgin Gorda connections, our complimentary EIS airport shuttle, The Baths Excursion, tickets, luggage, pets and more. There is no need to reserve your regular ferry tickets in advance – just arrive early, board and pay with your credit card on the ferry for a smooth, stress-free journey.
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For our regular daily ferries between Virgin Gorda, Road Town and Beef Island,
there is no need to reserve in advance.
Just come to the ferry terminal about 15 minutes before departure time and
our team will check you in and sell you your ticket on the spot. You can pay on
board with your credit card (no need to rush for cash).
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Just walk from the airport to Trellis Bay dock (a short walk from the terminal),
arrive 15–30 minutes before departure, and board the next Speedy’s ferry to
Virgin Gorda. Tickets are purchased directly with our staff, and you can pay by credit card on board.
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No worries at all – that route is mostly walk-up.
Simply arrive at the Trellis Bay dock 15–30 minutes before your preferred
departure. Our team will check you in, sell you your ticket and you pay on
1board with your credit card. Seats are available and you do not need an online
booking.
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For most visitors traveling from Road Town or Virgin Gorda, you can book The Baths Excursion once you are on board the ferry or with our staff when you check in.
You’ll:
• Take the ferry with Speedy’s
• Be met by our colorful safari buses at the dock
• Be taken up to The Baths / Top of The Baths and back at the scheduled time
Payment is made directly with Speedy’s by credit card – no online pre-booking is required for the standard excursion.
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Yes – and it’s very easy.
• Arrive at the ferry terminal
• Tell our staff you’d like The Baths Excursion / Island Tour
• They will add the excursion to your ticket and confirm all times
2• You pay directly with us, by credit card
No extra online form, no separate booking needed.
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For private charters, groups, or the St. Thomas–Virgin Gorda Saturday ferry, we recommend reserving or at least contacting us ahead of time,especially in high season.
• St Thomas ↔ Virgin Gorda (Saturdays): check-in closes 30 minutes
before departure; you can buy tickets on arrival, but you can also pre-book by phone/WhatsApp or email.
• Private boat transfers or charters: always contact us in advance so we can schedule your boat and crew.
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• Regular daily ferries (VG – Road Town – Beef Island):
Arrive about 15 minutes before departure time.
• St. Thomas – Virgin Gorda Saturday ferry:
Check-in cut-off is 30 minutes before departure.
If you’re connecting to a flight, we always suggest choosing a ferry that gives you comfortable extra time.
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Yes. On our regular ferries and excursions we accept:
• Credit cards (Visa, Mastercard, AmEx – no need for cash)
3You simply pay when you buy your ticket or on board.
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Our ferries are high-capacity vessels and operate several times a day on our main routes. If one departure is busy, our team will help you get on the next available sailing.
For regular services, if you arrive 15–30 minutes before departure, you should not worry about space – our staff on the dock will organize seating and tickets for everyone.
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Yes.
• Route: Charlotte Amalie, St. Thomas ↔ Virgin Gorda
• Day: Saturdays (check the current schedule for any seasonal updates)
• Check-in: 30 minutes before departure
• Booking: You can buy tickets on arrival in St. Thomas; you may also contact us in advance to pre-book.
Remember you are crossing an international border, so you’ll need a valid passport and must pay USVI/BVI port and departure taxes.
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Yes, you can bring your luggage on board. Standard suitcases and bags are no problem. For unusually large items or excess luggage, speak with our staff at check-in so they can assist you according to our luggage policy.
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Yes, pets are welcome on Speedy’s, but they must be in a carrier while on board for everyone’s comfort and safety.
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You can reach our office every day from 8 am to 6 pm.
• Phone / WhatsApp: +1 (284) 341-7145, +1 (284) 340-5240, +1 (284) 495-5240
• Email:
◦ Reservations & refunds: Reservations@speedysbvi.com
◦ General information: info@speedysbvi.com
◦ Charters: Charters@speedysbvi.com
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How it works:
• When you arrive at Beef Island (EIS), simply exit the terminal and look for our Speedy’s team/shuttle.
• We’ll take you free of charge to the Trellis Bay dock.
5• Arrive about 15–30 minutes before departure.
• Our friendly staff will check you in and you’ll pay your ticket on board with your credit card (no need to book online or have cash).
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Yes. Speedy’s offers a complimentary shuttle between Terrance B. Lettsome
International Airport (EIS) and the Trellis Bay ferry dock for our passengers.
• Look for Speedy’s when you exit the arrivals area.
• Our shuttle will take you to/from the dock at no extra cost.
• From Trellis Bay, you simply board the ferry and pay your ticket on board with your credit card.